\ LuckyDip - Refund Policy

Refund Policy

At Luckydip.in, transparency and clarity are important to us. Please review our refund policy carefully before purchasing any plan or generating tickets on our platform.

1. Ticket Sales

  • Luckydip.in is not responsible for ticket sales. All tickets are sold and managed by individual organizers.
  • No refunds will be issued once a ticket has been generated from an organizer.
  • For any disputes or refund requests related to a ticket, please contact the organizer directly.

2. Plan Purchases

  • Once a plan (free or paid) is purchased and utilized, no refunds will be processed.
  • We do not offer partial refunds for unused features, early cancellations, or plan downgrades.

3. Valid Refund Scenarios

Refunds may only be considered under the following conditions:

  • Duplicate payment due to a technical error.
  • Billing errors on Luckydip.in's part.
  • Fraudulent transactions reported by the organizer with appropriate proof.

To request a refund under these conditions, organizers must email us at [email protected] within 7 days of the transaction. Please include:

  • Registered email address
  • Transaction ID or payment reference
  • Detailed reason for the refund request

All refund requests will be reviewed on a case-by-case basis. The decision of Luckydip.in will be final and binding.

4. Eligibility for Refund Requests

Only organizers with active paid plans may request refunds. Participants or ticket buyers must direct their queries to the respective organizers.

5. Payment Disputes

If you believe your account has been wrongfully charged or accessed, please notify us immediately at [email protected]. Unauthorized or fraudulent activity will be investigated, and appropriate action will be taken.

6. Chargebacks

Filing a chargeback without contacting us first to resolve the issue may result in:

  • Suspension or termination of your account
  • Legal action if found to be abusive or fraudulent

Additional Notes for Payment Gateway Compliance:

  • All transactions are processed in Indian Rupees (INR).
  • We use secure third-party payment gateways to ensure the safety of your financial data.
  • By using our platform, you agree to our Terms of Service and this Refund Policy.