Privacy Policy

Effective Date: 04/05/2025

At Luckydip.in, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information (provided by you)

Name
Email address
Mobile number
IP address
Billing details (for organizers with paid plans)

b. Non-Personal Information (automatically collected)

Browser type and version
Device type
Operating system
Pages visited and duration
Referring websites

2. How We Use Your Information

We use your information to:

Create and manage your account
Provide access to our platform and features
Process plan purchases (for organizers)
Send important updates and notifications
Improve our website and user experience
Ensure legal and platform security compliance

3. Sharing and Disclosure

We do not sell or rent your data to any third party.

We may share your data only in the following cases:

With third-party service providers (e.g., payment gateways) strictly to fulfill your transactions
When required by law, regulation, or legal process
To enforce our Terms and protect the rights or safety of users and the platform

4. Payment Information

We use secure, PCI-compliant third-party payment gateways. Luckydip.in does not store or process your payment card information directly.

All payments are encrypted and processed by the respective gateway provider.

5. Cookies

We use cookies to:

Maintain user sessions
Track website usage patterns
Personalize content and ads (for users on free plans)

You can control cookie settings through your browser preferences.

6. Data Security

We take reasonable security measures to protect your personal information using:

HTTPS encryption
Secure server environments
Access control and data integrity policies

However, no online transmission is ever 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your data as long as your account is active or as needed to provide you services. Data related to transactions and legal obligations may be retained longer in compliance with applicable laws.

8. Children’s Privacy

Our platform is intended for users 18 years or older. We do not knowingly collect data from individuals under 18. If we learn a minor has registered, we will delete the account promptly.

9. Your Rights

You may:

Request access to your personal data
Ask for correction or deletion of data
Withdraw consent at any time (may impact access)

To do so, email us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the Effective Date at the top of this page.

We recommend you review this policy regularly.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

📧 [email protected]